I Need Help With

What is my LMU email address?

How do I change my password?

How do I access my LMU email on my phone?

What printers are available for use from my personal computer?

How much print quota Do I receive each semester and when?

Podium Quick Start Guide

Avery, Poteet, Tex Turner, and Cedar Bluff

Avery 303

Dcom and Business/education

MANS

MANS 100, 301, 348

Air Media Instructions

Alcoa and PRMC

Corbin

How to use MyLMU.

How do I connect to LMU Wifi?

Where are the computer labs on campus?

To set up your VPN:

For 32 Bit version of Windows: 32 Bit VPN

For 64 Bit of Windows: 64 Bit VPN

For step by step instructions to install and configure your VPN.

If you need assistance with the set up of your VPN, contact the Helpdesk at Helpdesk@lmunet.edu or by phone at 423-869-7411

Information Services maintains a small inventory of equipment for the purposes of checkout. This equipment is available to Faculty and Staff on a first come first serve basis. Any student organizations must have a Faculty or Staff member make the request on their behalf. Equipment cannot be reserved in advanced.

Items that can be checked out include:

• Laptop

• Projector and Screen

Items that are not included:

• Additional surge protectors or power strips

• Additional LAN cables

• Extension cords

• Computer speakers

If any equipment becomes lost or damaged while checked out, the costs associated with repairing or replacing that equipment may be charged back to the user's department (if a Faculty or Staff member) or against their student account (if a student). 

All requests for equipment checkout should be made via the IS Helpdesk website at http://helpdesk.lmunet.edu/user or by calling campus 423-869-7411. 

Instructions for setting up and scheduling a Zoom meeting. Please refer to this document to ensure you are using best practices for secure Zoom meetings.

Basic use instructions for the J139 model can be found here.

Basic use instructions for the J169 and J179 can be found here.

Instructions on how to fax via the Avaya Cloud Office Online account can be found here.

Instructions on how to record voicemail greeting or out of office message can be found here.

Instructions on how to retrieve a voicemail though the Avaya Cloud desk phone or online account can be found here.

Instructions on how to send a fax through the Avaya Cloud Office online account can be found here.