- Account and Email Information
- Printing on Campus
- Classroom Technology
- Campus Computer Lab and Wifi Access
- VPN AccessTo set up your LMU VPN access:
For 32 Bit versions of Windows: Windows 32 Bit VPN Setup
For 64 Bit versions of Windows: Windows 64 Bit VPN Setup
For step by step instructions to install and configure your VPN access, open or print this PDF: Setup Instructions
If you need assistance with the installation or configuration of your VPN access, contact the Help Desk at [email protected] or by phone at 423.869.7411.
- Loaner Equipment
Information Services maintains a small inventory of equipment for the purposes of checkout. This equipment is available to Staff, Faculty and student organizations on a first-come, first-serve basis. Equipment cannot be reserved in advanced and can only be checked out for a maximum of 1 week for students and 2 weeks for Faculty and Staff.
Items that can be checked out include:
• Projector and Screen
Items that are not included:
• Additional surge protectors or power strips
• Additional LAN cables
• Extension cords
• Computer speakers
If any equipment becomes lost or damaged while checked out, the costs associated with repairing or replacing that equipment may be charged back to the user's department (if a Faculty or Staff member) or against their student account (if a student).
All requests for equipment checkout should be made via the IS Helpdesk website at http://helpdesk.lmunet.edu/user or by calling campus 423-869-7411.
- Zoom Instructions
- Phone and Voicemail Instructions
Basic use instructions for the J139 model can be found here.
Basic use instructions for the J169 and J179 can be found here.
Instructions on how to fax by email can be found here.
Instructions on how to fax via the Avaya Cloud Office Online account can be found here.
Instructions on how to record voicemail greeting or out of office message can be found here.
Instructions on how to retreive a voicemail though the Avaya Cloud desk phone or online account can be found here.
Instructions on how to send a fax through the Avaya Cloud Office online account can be found here.