Physical Health Services
Diagnostic, Preventive, and Therapeutic Health Services
LMU-DCOM students have access to diagnostic, preventive and therapeutic health services, accessible in all locations where students receive education from LMU-DCOM. All students are required to have health insurance prior to matriculation through graduation and are responsible for costs associated with services rendered. Students who seek medical attention may do so with any facility of their choosing based on their needs and health insurance coverage.
Harrogate
The LMU Student Health Center
https://www.lmunet.edu/student-life/student-health-center/
Location: Suite 315 of the Student Center on the main LMU campus
Services: The LMU Student Health Center (SHC) will provide nonemergent outpatient care for all currently enrolled students on a walk-in basis. Please read the attached document "About the Student Health Center" for service details.
Staff: Includes a licensed practical nurse (LPN) and a family nurse practitioner (FNP) who are experienced in assessment and treatment of various medical problems common to college age students.
Phone: 423.869.6249
*Hours of Operation:
Monday-Friday 8:00 am - 4:00 pm (Closed from 12 pm to 1pm for lunch)
APPOINTMENTS: Due to COVID-19, all patients are advised to make an appointment before coming to the LMU SHC for nursing or provider visits. Students need to complete and submit forms (health history, immunizations, consents, etc.) in the patient portal on the website.
*The SHC adheres to the LMU inclement weather policy. If administrative offices are closed, the SHC will also be closed.
Labs and Health Insurance: Students will not be charged for office visits. If lab work is deemed necessary, Students are responsible for paying all associated lab fees. Insurance information will be obtained at the visit and submitted to the laboratory, but the student will be responsible for paying any charges not covered by insurance. The SHC staff will not collect payments or submit billing to any 3rd party providers or insurers.
*After Hours:
*In case of emergency present to the closest emergency department and/or call 911 when necessary.
Knoxville
Health care for students at DCOM at LMU-Knoxville
Summit Medical Group-Internal Medicine Associates in Powell, TN is available to serve the primary care needs of students located at DCOM at LMU-Knoxville. When making an appointment, it is important to let the staff know that you are an LMU student. Most appointments may be accommodated the same day or soon thereafter. Students are required to have health insurance. If your health insurance does not cover the services during your visit, Summit Medical Group will provide 30% discounts for cash payments or set-up a payment plan as needed. For more information and to find new patient registration forms, visit the Summit Medical Group-Internal Medicine Associates website at www.imasummit.com, select "For Patients" and then "Patient Forms".
To be seen at Summit Medical Group, all sections of the patient forms must be complete and individual social security numbers are required.
Summit Medical Group - Internal Medicine Associates
7744 Conner Road
Powell, TN 37849
Call for an Appointment: 865.546.9751 and let them know you are an LMU Student
www.imasummit.com
*After Hours:
*In case of emergency present to the closest emergency department and/or call 911 when necessary.
On Rotations
1. If a student should need emergency care while on rotations, it is recommended that the student report to the nearest emergency room or call 911 at the time of the emergency. The student's safety is of the utmost importance to LMU-DCOM.
2. Helpful links for finding care:
• US Hospital Finder: http://www.ushospitalfinder.com/
• Urgent Care Association Urgent Care Directory: https://urgentcareassociation.org/urgent-care-directory/
• Healthline FindCare: https://care.healthline.com/find-care
Note: These links do not take into consideration your personal insurance provider. To find an in-network facility and/or provider, you should contact (via phone or website) your personal insurance provider when medically stable to do so.
If you have insurance through LMU-DCOM, you may use the link below to find an in-network facility and/or provider:
https://www.uhc.com/find-a-doctor
3. If a student becomes ill or has an emergency health issue while on-site during their rotation, the training facility can render care, but is not responsible for the cost of such care.
4. Students are financially responsible for any medical care they receive at a training site.
5. A health professional providing health services, via a therapeutic relationship, must recuse themselves from the academic assessment or promotion of the student receiving those services. The student must contact the Assistant Dean of Clinical Affairs or the Assistant Dean of Clinical Medicine for completion of evaluation if their preceptor has provided personal medical care while on rotation.
All Students
Students who seek medical attention, including emergency medical attention when the LMU Student Health Center or Summit Medical Group Internal Medicine Associates offices are closed, may do so with any facility of their choosing based on their needs and health insurance coverage.
Mental Health Services
LMU counseling services are available to help students with personal, career, and academic concerns that affect academic success and quality of life. All services are confidential. During orientation, all counseling services are fully explained to students by both the LMU-DCOM Office of Admissions and Student Services and LMU Counseling Services. Counselors are located with office hours between 8 AM and 3 PM both in Harrogate and Knoxville to support students. For more information and to schedule an appointment, please visit: https://www.LMUnet.edu/counseling/index.php
Mental Health/Life-Threatening Emergencies Link
DCOM Strong
LMU-DCOM Strong is a wellness initiative created to give LMU-DCOM students the opportunity to maintain emotional, physical, financial, social, spiritual, and academic wellness in medical school. We aim to develop empowerment for not only those faced with mental health issues, but also the entire local community-to assess, confront and educate while in the medical profession.
StudentLife by Empathia Program
(Available beginning July 1, 2023)
StudentLife by Empathia has partnered with Lincoln Memorial University to offer 24/7, expanded mental health and daily life services. StudentLife acts as an extension to your onsite resources by providing students with expert assistance and practical resources for addressing mental health concerns, substance abuse, personal problems, balancing school and other obligations and many other issues. Faculty and staff also have access to a 24/7 consultation service that can assist with addressing student performance and wellbeing, as well as crisis situations. StudentLife is free and confidential support with a focus on addressing barriers to academic success.
Mental health support is available in such areas as:
- Stress, depression and personal problems
- Balancing school and personal needs
- Relationship concerns
- Alcohol or drug dependency
- Managing anger or other negative emotions
Resources for daily life are available in such areas as:
- Financial consultation and resources to set up a budget, establish good credit, learn more about student loan options, planning for managing debt, etc.
- Legal consultation with an attorney either over the phone or face-to-face for consumer law, traffic citations, fender benders, landlord-tenant issues, etc.
- Finding volunteer opportunities
- Finding housing options and resources
- Locating transportation options
- Problem-solving for addressing food insecurities
- Identifying child care resources and guidance
- Finding service providers after a move
- …and much more
Faculty and staff can contact StudentLife for consultation and support in addressing such student-related concerns as:
- Talking to a student about class performance
- A student’s personal problem
- Suspected drug or alcohol use impacting grades
- Interpersonal conflicts affecting class participation
- Establishing clear, attainable expectations
- Addressing crisis situations, such as a violent incident, death of a student or a natural disaster