New to Canvas, or just need a refresher? Below are answers to the most common questions about accessing, using, and troubleshooting Canvas.
Canvas is the web-based learning management system used at LMU. Canvas provides a mechanism to for students to receive class resources, submit assignments, view individual class grades, communicate with their instructor, and much more.
Chrome is the preferred browser for Canvas. Do not use Internet Explorer and Edge. Use Chrome rather than Safari, even on a Mac. Although many browsers are supported, Google Chrome is the recommended browser, with Mozilla Firefox as a backup. As with any online learning management system, if you experience difficulty with any of the supported browsers, it is recommended that you try using an alternate browser to see if this resolves the problem.
Use the Is My Browser Up to Date? feature to check your setup.
Canvas can be accessed via MyLMU.
After logging into MyLMU using your LMU credentials:
🚨Remember: You will not log in directly to Canvas. You will only log in to MyLMU.
If you still need your username/password for MyLMU and your LMU email, make sure you get in touch with the LMU IS Helpdesk at 423.869.7411 (extension 7411 on-campus) or helpdesk@LMUnet.edu .
Use the following instructions and choose "Lincoln Memorial University" under Find My School. This is also covered in the Canvas Student Training on your Canvas Dashboard.
Completing coursework entirely on iPads, iPhones, Android phones, Android tablets, or Chromebooks is NOT recommended. A laptop or desktop computer is best for Canvas classwork.
Your Course List and Dashboard will only show up to 20 courses. To ensure your current courses are easily accessible, it is recommended to favorite active courses. Visit the Canvas Student Training to learn more.
The All Courses List allows students to see both future and past enrollments, which are titled accordingly. Courses under the Past Enrollments are courses that have concluded but are still available as a read-only archived course. You can view course material and grades, but can no longer participate in the course. To learn more about accessing Past Enrollments, visit the Canvas Student Training.
