LMU-CDM Staff

 "Zach" Ballinger is a native of Ohio, where he received his Bachelor’s in English at Ohio University, including working with members of the International Shakespeare Guild. He received his Master’s in Education at Ohio State University,  and went on to teach secondary English in Ohio, Nevada, and Idaho. In Idaho, he spearheaded the complete evaluation and redesign of English curriculum and assessment measures in a number of schools, as well as being the Assessment Coordinator for the Pocatello branch of Gem Innovation Schools. Additionally, he worked as the Admissions Councilor and Workforce and Outreach Coordinator for the nation’s first community college-based Job Corps program at the College of Eastern Idaho. He is also a Triple Ruby-ranked National Speech and Debate Association Head Coach, and in his final year, 75% of his participating Varsity team qualified for the National Speech and Debate Association Tournament, the largest academic competition in the world. Zach also spent two years as a Radiological Control Technician at the Naval Reactor Facility in Idaho.

Ashlie has worked in the healthcare field for 13 years, with experience in hospitals, nursing homes, and private practice. She is the proud mom of a 5-year-old son and has a 3-year-old Rough Collie. In her free time, she loves being outdoors.

Phanisia joined the Navy to attend the dental assistant program in 1985. She has been involved in the dental industry since. She served as an assistant for several years before joining Patterson Dental in 1996. Teaching technology to dental offices for 24 years is what led her to join our faculty here at LMU. Phanisia has lived in a few different states but decided TN was the most beautiful and moved here 2 years ago.  In her free time, she enjoys hiking and spending time with her family.

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Amber has been a Registered Dental Assistant for 8 years with experience in General Dentistry, Pediatrics, and Oral Surgery. Throughout her career, she has enjoyed being part of life-changing moments for patients and helping create positive dental experiences. She is excited to be a part of LMU-CDM and looks forward to sharing her knowledge and experiences with students.

Outside of dentistry, she stays busy with her three goldendoodles — Fendi, Gucci, and Murphy — along with her black cat, Stetson. In her free time, she enjoys working out, spending time with family, shopping, and being outdoors

Trish embarked on her career in 1994 when she joined the Air Force and enrolled in the dental assistant program. From there, she has dedicated herself to the dental industry, working in various specialized fields, including Pediatrics, Orthodontics, and Oral Surgery, before transitioning into front office management and insurance coordination. Along the way, Trish also explored her entrepreneurial side by owning a wedding planning business.  Having lived in multiple states, Trish eventually found her home in Tennessee, drawn to its natural beauty. She’s been calling it home for the past three years. Outside of work, Trish enjoys hobbies like baking, canning, and sewing quilts, and she cherishes quality time with her family.

Kris has worked in the health equipment field for approximately 25 years and transitioned into the dental industry five years ago. He is passionate about helping people and recently joined the College of Dental Medicine. In his free time, Kris enjoys spending time with his family and attending NASCAR races.

Originally from Philadelphia,  "Jean" Carter has proudly called Tennessee home since 2019. With more than 20 years of experience in the dental industry, she began her career as a cross-trained dental assistant and front desk administrator, working in practices across New York, Florida, and Texas. Throughout her career, Jean has remained passionate about patient care, operational excellence, and community service, dedicating time to several nonprofit organizations serving communities in need.

Over the past decade, Jean has specialized in Practice Operations Management, bringing extensive experience across General Dentistry, Specialty Dentistry, Private Practice, Group Practice, and University settings. Her collaborative work alongside numerous Practice Management Consultants has provided her with a broad and well-rounded understanding of dental practice operations and leadership. Known for her hands-on approach and passion for organizational success, Jean often says, “I love to feel the heartbeat of a practice.”

Jean currently serves as President of Tennessee Dental Connection, where she enjoys connecting dental professionals and bringing valuable resources and educational opportunities to the Knoxville dental management community. She also contributes industry insight through published articles in Dente Magazine.

Jean and her husband and son reside in Tennessee with their three dogs. In her free time, she enjoys cooking with her family, spending time on the lake, and serving alongside her family within their local community.

Liz was born and raised in East Tennessee. She has been a dental assistant since 1993.  Liz has certifications in Coronal Polishing, Sealants, and Nitrous Monitoring.  She joined our LMU Dental team in June 2024.  She loves helping people improve their smiles and confidence. In her spare time, Liz enjoys cooking and spending time with her husband Jeff.  

"Logan" Coleman earned his Bachelor of Science degree in communications and marketing from the University of Tennessee at Chattanooga. Originally from Lawrenceburg, TN, Logan enjoys spending time with his 85-pound pure black Goldendoodle, Bear. He is passionate about sports and often spends his weekends attending University of Tennessee football, basketball, and baseball games, as well as playing golf.

Barbara is a native of East Tennessee with a lifelong passion for dentistry, which led her to previously work as a Registered Dental Assistant. She takes pride in her background and the experience she has gained in the dental field, as it has shaped both her professional interests and personal goals. Outside of work, Barbara values her time off by enjoying moments with her family and spending quality time with her beloved fur babies, who bring joy and balance to her life.  

 

Devin Cradic earned his Bachelor of Science degree in Finance from East Tennessee State University.  He began his career in dentistry in 2017, becoming the Dental Director for Appalachian Miles for Smiles.  Devin joined Lincoln Memorial University in 2022 and is currently a Clinical Supervisor in Kingsport, TN.

Christie has over 11 years of experience in the dental field, serving as both a Registered Dental Assistant (RDA) and working at the front desk. She finds fulfillment in interacting with patients, whether she’s assisting them chairside during procedures or warmly greeting them at the front office. Outside of work, Christie values quality time with her family. Whether it’s taking a vacation, enjoying a day at the beach, or relaxing with a good movie, family time is always a priority for her.

Lakenya received her Registered Dental Assistant (RDA) license in 2004 and earned her Expanded Functions Dental Assistant (EFDA) license in 2010. She has experience working in many areas of dentistry and brings a strong passion for patient care. Lakenya especially enjoys working with children and patients with special needs, which holds a special place in her heart.

Outside of dentistry, Lakenya enjoys traveling the world on cruises with her husband and spending time with her family. She is the proud mother of three children and grandmother to four grandchildren, whom she adores.

Alisa Dundee is a dedicated Scheduling Coordinator with a strong background in clerical work and office technology. She holds an Associate’s Degree in Social and Behavioral Sciences and brings over 11 years of experience in administrative coordination, supporting daily office operations in fast-paced environments. She is bilingual and fluent in both English and Spanish. Through her expertise, she has developed strong organizational skills, attention to detail, and effective communication. Alisa is committed to providing quality patient service and ensuring a positive experience for both patients and the clinical team. Outside of work, she enjoys spending time with family and friends.

Amanda Everett received her Registered Dental Assising Certificate from Lincoln Memorial University-College of Dental Medicine.  Amanda is part of an extraordinary team in Kingsport, TN where she has the privilege of traveling with Appalachian Miles for Smiles providing dental care in Southwest Virginia and East Tennessee to patients that are uninsured or underinsured. Her love is helping patients receive the best care and helping them improve their overall health. Her goal is for each patient that leaves our clinics, leaves with confidence in their smile and in themselves. Amanda was raised in Kingsport, TN and enjoys spending time with her wonderful husband and five beautiful children. 

Annabelle graduated from the dental assisting program at Ross Medical Education Center in 2020. She enjoys working in all aspects of dentistry and helping patients feel confident in their smiles again. In her spare time, Annabelle likes to spend time with her famiy, friends, and enjoys waliking downtown.

Martha Gale began working at LMU-College of Dental Medicine in October of 2021 as the director of continuing education. She was born and raised in East Tennessee and attended State Area Vocational School and Pat McEvers Court Reporting School. Ms. Gale worked in the legal field for 13 years until she was blessed to become a stay-at-home mom with her three daughters. In 2008, she re-entered the workforce accepting a position in the Admissions Department at Pellissippi State Community College, and in 2013 was employed as an administrative assistant for the University of Tennessee College of Engineering-Department of Materials Science.   Ms. Gale transferred to the University of Tennessee Graduate School of Medicine in the General Dentistry Department as the administrative assistant to the Division of Forensics coordinating all the forensic dentistry continuing education and Fellowship in Forensic Dentistry.

Jill has been in the dental industry for over 10 years. She has experience with front-office administrative work. She enjoys helping patients and greeting them when they visit the dental clinic.  In her spare time, she enjoys watching movies with her husband.   

Hassan holds a Master of Science in Computer Information Systems and a Bachelor of Science in Computer Science. He brings more than 10 years of experience across operations, information technology, customer service, and administrative support. Throughout his career, he has coordinated daily operations, supported multi-location teams, implemented technology solutions, developed procedures, and improved organizational workflows. Hassan is passionate about process improvement, problem-solving, and using technology to increase efficiency. Outside of work, he enjoys nature and hiking. While he has lived in three states, he now calls East Tennessee home with his wife and two kids.

Jennifer Harmon earned her Bachelor of Science degree from Virginia Commonwealth University in May, 2000.  She has spent the majority of her career working in private practice until accepting a position with LMU in 2022.  Jennifer is part of our phenomenal dental team in Kingsport, TN where she travels with Appalachian Miles for Smiles providing dental hygiene services in East TN and SW VA.

Lorna was a former lecturer in public speaking and has served students in an educational capacity for over 25 years. She is passionate about the United Nation Sustainability goals of Health / Wellbeing,  and a Quality Education for everyone. In February of 2025, she joined the LMU College of Dental Medicine as a faculty assistant to help reach those goals. In 2012, she graduated from the University of Tennessee with a M.S. in Communication Studies. Additionally, in 2019 she graduated from Johns Hopkins University with a M.A. In Cultural Heritage Management. She is interested in artifacts and the stories they communicate, including the origins of dentistry.

April brings four years of experience as a dental office coordinator, with a strong focus on insurance processes and patient support. She also has a background in early childhood education and holds a Child Development Associate (CDA) credential. April is excited to join the LMU community and looks forward to applying her knowledge and skills in her new role. Outside of work, she enjoys creating floral arrangements, exploring other crafts, and spending quality time with her family.

Malea completed the dental assisting continuing education course at LMU-CDM in November 2023 and immediately started her career at LMU-CDM in December 2023. She loves having a positive impact on patient experience. When not at work, Malea likes spending time with her family and friends.

Libby was born and raised in East TN and has been a dedicated professional in general dentistry since 1998. After obtaining her dental assisting license she obtained additional certifications in coronal polishing and nitrous oxide monitoring. Throughout her career, Libby has served as Lead Assistant, Scheduling/Insurance coordinator, and ultimately Office Management along with Dental Assisting Instructor at Walter State Community College before joining us here at LMU. She is passionate about sharing her knowledge and enjoys helping others learn and grow in the dental field. Outside of work, Libby enjoys spending time with her family, especially her grandson Charlie. She values her faith and her relationship with God.

Dawn received her Registered Dental Assistant (RDA) Certification in 2019 from Citrus College in Glendora, California. She has experience in Oral Surgery, Periodontal Surgery, and General Dentistry. Dawn has a true compassion for helping people and finds fulfillment in making a difference in their lives. Outside of work, she enjoys spending time with her family and especially loves being with her granddaughter.

Madlin is a dental assistant with over 30 years of experience in general dentistry. She holds several certifications, including RDA, CDA, Coronal Polishing, Sealants, and most recently an EFDA in restorative from the University of Tennessee Memphis. She specializes in cosmetic procedures and implant dentures. Outside of work, Madlin enjoys spending time with her husband and two sons, as well as tending to her shrubs and flowers.

Brittany has been a Registered Dental Assistant since 2018. Brittany has worked in private practice and in community health care clinics. She holds certifications in sealant placement, radiology, coronal polishing, and nitrous oxide monitoring. Brittany has always had a passion for dentistry and loves how it changes people's lives.  In her free time, you can find her going to concerts, traveling, working out, and spending time with her loved ones. 

Taylor graduated from Lincoln Memorial University in December of 2023 with a Bachelor of Science in Psychology and is excited to now be a part of the LMU-CDM team as a Scheduling Coordinator. She is dedicated to providing a positive experience through clear communication, organization, and compassionate service. She is committed to helping others with their scheduling needs with professional and efficient service. 

 

Tammy began her dental journey 35 years ago when she graduated from the dental assisting program at Old Dominion University. She has worked in both general dentistry and oral surgery, as well as team lead for military reserve dental exams in anticipation of deployment. She is a native of West Virginia and moved to the Knoxville area in 2020. She has been with LMU College of Dental Medicine since the fall of 2022 and is excited to be working with the dental students. She enjoys hiking in the mountains with her husband and spending time with her family.

Rachel brings five years of experience from working with an insurance company in her hometown in West Virginia. At the end of 2025, she moved to Tennessee to be closer to family and to embrace a new chapter both personally and professionally. Outside of work, Rachel enjoys spending time with her family and caring for her two cats, Kate and Kaleigh. She is excited to join the LMU community and looks forward to using her skills to support students and staff while growing within the university.

Diane holds a Bachelor of Science in Human Services from California State University, Fullerton. She has built a diverse career spanning retail, pharmaceuticals, healthcare, technology, and higher education. Diane lives on ten acres of forestland, where she enjoys spending time outdoors hiking and cycling. When she’s not exploring nature, she loves relaxing with family and friends or getting lost in a good book.

Ms. Joni Podmanik, a registered dental hygienist, earned her Bachelor of Science in Dental Hygiene in 2008 and a Master of Education with an emphasis in Educational Leadership in 2011 from Northern Arizona University. As an affiliated practice hygienist, Joni’s professional experience spans private practice, public health, academic dentistry, and community-based clinical education. Prior to joining LMU, Joni spent more than 15 years at A.T. Still University’s Arizona School of Dentistry & Oral Health (ASDOH), where her work encompassed direct patient care, clinical education, program coordination, and student clinical experiences. Joni remains passionate about working with dental and dental hygiene students and community partners to create meaningful clinical learning opportunities while expanding access to oral healthcare in diverse and underserved populations. Outside of work, Joni enjoys crafting, staying active at the gym, golfing, and being her daughter’s biggest supporter and cheerleader.

Kylie received her Certificate in Dental Assisting from Lincoln Memorial University in May 2025, officially becoming a Registered Dental Assistant. She is excited to begin her journey as a Clinical Supervisor at LMU. Passionate about patient care and supporting the growth of others in the dental field, Kylie is eager to make a positive impact. Outside of work, she enjoys spending time outdoors on walks and being with her family, friends, and dogs.

Wendi Pursel joined Lincoln Memorial University in 2020 as the PA Program Administrative Coordinator.  She moved to LMU-CDM in 2023 as the Student Service Coordinator and then transitioned into her current position of Director of Career Services.  She is now the primary contact person with the DMD Program for student applications throughout the application and admission process. Ms. Pursel works in the areas of recruiting, admissions, advancement, alumni relations, and event planning, bringing a culture of excellence to each position held. She enjoys working with students, SGA, and helping students navigate the steps to begin their professional journey.  Wendi is a USN Veteran and went to Mountain Empire Community College where she received her Bachelor of Science in Nursing. 

Originally from Ohio, Kathryn lived in Florida from 1978 until 2006, when she and her family moved to Tennessee. She has been a Certified Dental Assistant (CDA) since 1994 and a Registered Dental Assistant (RDA) since 2006. Kathryn has worked in the same dental office in Knoxville for over 19 years and brings a wealth of experience to the LMU College of Dental Medicine.  She has been married to her husband, Rick, for 34 years, and they have two children and three granddaughters. In her free time, Kathryn enjoys cooking, camping in the family RV, and gardening. She is excited to be part of the LMU team.

 

 

Shawn retired from the U.S. Air Force after 20 years of dedicated service in Logistics. Following her military career, she pursued her passion for the arts by earning an undergraduate degree in Digital Photography from the Art Institute and launching her own successful photography business. For the past 17 years, she has lived in Germany, where she continues to blend creativity and discipline in both her personal and professional life. She later earned her master's degree in supply chain management from the University of Tennessee’s Haslam College of Business. In her free time, she enjoys spending quality time with her daughter, her family, and their three beloved dogs.

Courtney Richardson serves as a scheduler in the dental clinic, bringing valuable experience as a registered dental assistant. With over a year of hands-on clinical experience, she is certified in both radiology and nitrous oxide administration. Courtney is recognized for her strong organizational skills and commitment to patient-centered care. Outside the clinic, she enjoys quality time with her family and friends.

Camie Smith was born and raised in Montana, where she earned her bachelor’s degree in Art. Her professional journey has included working in a private dental office, becoming a certified pharmacy technician, and serving as a Lab Technician II in a blood laboratory and later in a pathology lab. After taking six years to be a stay-at-home mom to her two daughters, Camie returned to the workforce and explored several career opportunities before eventually making her way to Tennessee.

After spending three years working as a server at Puckett’s in Chattanooga, Camie and her husband found their forever home near Knoxville!

Outside of work, Camie and her husband enjoy spending time outdoors with their blended family. Camping, hiking, and exploring nature are among their favorite activities. And if you ever want to chat about Bigfoot or the paranormal, Camie is always happy to join the conversation!

Originally from Idaho, Emily earned a Bachelor of Science in Communication from Brigham Young University–Idaho and has experience in higher education administration, communications, and event coordination. She is dedicated to supporting students, faculty, and staff while contributing to the mission of LMU. Outside of work, Emily enjoys sports, fitness, and spending time outdoors.

Stephanie has been a Registered Dental Assistant for more than 30 years, with 25 of those years spent in corporate dentistry. She holds certifications in Radiology, Nitrous Oxide Monitoring, Sealant Placement, and Coronal Polishing. Originally from Germany, Stephanie moved to the United States in 1996, lived in Chicago for nearly ten years, and has called Knoxville home since 2005.

Outside of dentistry, Stephanie owns a small German bakery and has a true passion for cooking. She is married to her husband, Chris, and they share their home with two Yorkies and a 19-year-old cat. Stephanie and Chris enjoy traveling, spending time with friends and family, and making the most of life with their furry companions.

Karen Vickey is a dedicated Scheduling Coordinator with a diverse background in public safety, healthcare, and administrative coordination. She spent 11 years with the Sheriff’s Department specializing in dispatch and criminal analysis, where she honed her skills in organization, communication, and critical decision-making under pressure. Karen also brings valuable healthcare experience from her time at Methodist Medical Center, where she served as a nursing assistant in the ICU and CCU, supporting high-level patient care. Outside of work, she enjoys camping, fishing, and spending quality time with her friends and family.

Cassandra joined LMU as a Clinical Supervisor in April 2025, bringing over a decade of hands-on experience in dentistry and patient care. She earned her dental hygiene license in 2012 after graduating from Lake Superior College in Minnesota, along with certifications in local anesthesia and nitrous oxide administration. She is also certified in sedation monitoring and IV placement. She is passionate about creating a supportive, positive learning environment for students, as well as ensuring compassionate, high-quality care for every patient. Outside the clinic, you’ll likely find Cassandra exploring the outdoors, trying new restaurants, or spending time with family and friends.

 Morgan received her RDA Certificate from the Registered Dental Assistant Course at LMU-College of Dental Medicine in December of 2024. Her background in customer service led her to the dental field, where she loves to help patients of all ages and walks of life. Outside of work, Morgan loves spending time with her husband and two Shih Tzus, Ozzy and Dio.