LMU-CDM Staff

Angela is a registered dental assistant. She has a background in dental and orthodontics. She enjoys car events, golfing, and spending time outside with her husband and dog.

Phanisia joined the Navy to attend the dental assistant program in 1985. She has been involved in the dental industry since. She served as an assistant for several years before joining Patterson Dental in 1996. Teaching technology to dental offices for 24 years is what led her to join our faculty here at LMU. Phanisia has lived in a few different states but decided TN was the most beautiful and moved here 2 years ago.  In her free time, she enjoys hiking and spending time with her family.

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Rober "Zach" Ballinger is a native of Ohio, where he received his Bachelor’s in English at Ohio University, including working with members of the International Shakespeare Guild. He received his Master’s in Education at Ohio State University,  and went on to teach secondary English in Ohio, Nevada, and Idaho. In Idaho, he spearheaded the complete evaluation and redesign of English curriculum and assessment measures in a number of schools, as well as being the Assessment Coordinator for the Pocatello branch of Gem Innovation Schools. Additionally, he worked as the Admissions Councilor and Workforce and Outreach Coordinator for the nation’s first community college-based Job Corps program at the College of Eastern Idaho. He is also a Triple Ruby-ranked National Speech and Debate Association Head Coach, and in his final year, 75% of his participating Varsity team qualified for the National Speech and Debate Association Tournament, the largest academic competition in the world. Zach also spent two years as a Radiological Control Technician at the Naval Reactor Facility in Idaho.

Ashlie has worked in the healthcare field for 13 years, with experience in hospitals, nursing homes, and private practice. She is the proud mom of a 5-year-old son and has a 3-year-old Rough Collie. In her free time, she loves being outdoors.

Trish embarked on her career in 1994 when she joined the Air Force and enrolled in the dental assistant program. From there, she has dedicated herself to the dental industry, working in various specialized fields, including Pediatrics, Orthodontics, and Oral Surgery, before transitioning into front office management and insurance coordination. Along the way, Trish also explored her entrepreneurial side by owning a wedding planning business.  Having lived in multiple states, Trish eventually found her home in Tennessee, drawn to its natural beauty. She’s been calling it home for the past three years. Outside of work, Trish enjoys hobbies like baking, canning, and sewing quilts, and she cherishes quality time with her family.

Kris has worked in the health equipment field for approximately 25 years and transitioned into the dental industry five years ago. He is passionate about helping people and recently joined the College of Dental Medicine. In his free time, Kris enjoys spending time with his family and attending NASCAR races.

Originally from Memphis, TN, Malorie graduated in 2018 from the University of Tennessee Health Science Center with a Bachelor of Science in Dental Hygiene. She is passionate about patient care and enjoys helping patients feel comfortable and confident in their smiles. In her free time, she enjoys attending football games and spending quality time with friends and family.

Liz was born and raised in East Tennessee. She has been a dental assistant since 1993.  Liz has certifications in Coronal Polishing, Sealants, and Nitrous Monitoring.  She joined our LMU Dental team in June 2024.  She loves helping people improve their smiles and confidence. In her spare time, Liz enjoys cooking and spending time with her husband Jeff.  

John Coleman earned his Bachelor of Science degree in communications and marketing from the University of Tennessee at Chattanooga. Originally from Lawrenceburg, TN, Logan enjoys spending time with his 85-pound pure black Goldendoodle, Bear. He is passionate about sports and often spends his weekends attending University of Tennessee football, basketball, and baseball games, as well as playing golf.

Barbara is a native of East Tennessee with a lifelong passion for dentistry, which led her to previously work as a Registered Dental Assistant. She takes pride in her background and the experience she has gained in the dental field, as it has shaped both her professional interests and personal goals. Outside of work, Barbara values her time off by enjoying moments with her family and spending quality time with her beloved fur babies, who bring joy and balance to her life.  

 

Devin Cradic earned his Bachelor of Science degree in Finance from East Tennessee State University.  He began his career in dentistry in 2017, becoming the Dental Director for Appalachian Miles for Smiles.  Devin joined Lincoln Memorial University in 2022 and is currently a Clinical Supervisor in Kingsport, TN.

Christie has over 11 years of experience in the dental field, serving as both a Registered Dental Assistant (RDA) and working at the front desk. She finds fulfillment in interacting with patients, whether she’s assisting them chairside during procedures or warmly greeting them at the front office. Outside of work, Christie values quality time with her family. Whether it’s taking a vacation, enjoying a day at the beach, or relaxing with a good movie, family time is always a priority for her.

Deborah originally trained and served as a Dental Technician in the U.S. Navy. Over the last 40 years, she has continued to focus her career and education on maximizing technology in dentistry and advancing practice growth. Deborah has been an independent business owner for over 20 years, providing dental practice management and marketing services for dentists in the Southeast U.S. In her free time, she enjoys spending time with her family and being entertained by her rescue pets.

Amanda Everett received her Registered Dental Assising Certificate from Lincoln Memorial University-College of Dental Medicine.  Amanda is part of an extraordinary team in Kingsport, TN where she has the privilege of traveling with Appalachian Miles for Smiles providing dental care in Southwest Virginia and East Tennessee to patients that are uninsured or underinsured. Her love is helping patients receive the best care and helping them improve their overall health. Her goal is for each patient that leaves our clinics, leaves with confidence in their smile and in themselves. Amanda was raised in Kingsport, TN and enjoys spending time with her wonderful husband and five beautiful children. 

Annabelle graduated from the dental assisting program at Ross Medical Education Center in 2020. She enjoys working in all aspects of dentistry and helping patients feel confident in their smiles again. In her spare time, Annabelle likes to spend time with her famiy, friends, and enjoys waliking downtown.

Martha Gale began working at LMU-College of Dental Medicine in October of 2021 as the director of continuing education. She was born and raised in East Tennessee and attended State Area Vocational School and Pat McEvers Court Reporting School. Ms. Gale worked in the legal field for 13 years until she was blessed to become a stay-at-home mom with her three daughters. In 2008, she re-entered the workforce accepting a position in the Admissions Department at Pellissippi State Community College, and in 2013 was employed as an administrative assistant for the University of Tennessee College of Engineering-Department of Materials Science.   Ms. Gale transferred to the University of Tennessee Graduate School of Medicine in the General Dentistry Department as the administrative assistant to the Division of Forensics coordinating all the forensic dentistry continuing education and Fellowship in Forensic Dentistry.

Jill has been in the dental industry for over 10 years. She has experience with front-office administrative work. She enjoys helping patients and greeting them when they visit the dental clinic.  In her spare time, she enjoys watching movies with her husband.   

Jennifer Harmon earned her Bachelor of Science degree from Virginia Commonwealth University in May, 2000.  She has spent the majority of her career working in private practice until accepting a position with LMU in 2022.  Jennifer is part of our phenomenal dental team in Kingsport, TN where she travels with Appalachian Miles for Smiles providing dental hygiene services in East TN and SW VA.

Cody Holtry brings extensive experience in sterilization techniques, infection prevention, and risk management to the College of Dental Medicine. He holds an Associate’s Degree in Surgical Technology, a Bachelor of Science in Healthcare Administration, and an MBA. Cody is a Board-Certified Surgical Technologist and a Certified Registered Central Sterile Technician, dedicated to supporting patient safety, operational efficiency, and the highest standards of care.

Lorna was a former lecturer in public speaking and has served students in an educational capacity for over 25 years. She is passionate about the United Nation Sustainability goals of Health / Wellbeing,  and a Quality Education for everyone. In February of 2025, she joined the LMU College of Dental Medicine as a faculty assistant to help reach those goals. In 2012, she graduated from the University of Tennessee with a M.S. in Communication Studies. Additionally, in 2019 she graduated from Johns Hopkins University with a M.A. In Cultural Heritage Management. She is interested in artifacts and the stories they communicate, including the origins of dentistry.

Malea completed the dental assisting continuing education course at LMU-CDM in November 2023 and immediately started her career at LMU-CDM in December 2023. She loves having a positive impact on patient experience. When not at work, Malea likes spending time with her family and friends.

Dawn received her Registered Dental Assistant (RDA) Certification in 2019 from Citrus College in Glendora, California. She has experience in Oral Surgery, Periodontal Surgery, and General Dentistry. Dawn has a true compassion for helping people and finds fulfillment in making a difference in their lives. Outside of work, she enjoys spending time with her family and especially loves being with her granddaughter.

Aprile Mason began working at LMU in July 2008 as the Executive Assistant for the VP of Academic Affairs. In 2014, she went on to become Executive Assistant for the VP of Finance, 2017 Fixed Asset Coordinator, and 2019 Purchasing Coordinator. In December 2023, Aprile joined the LMU College of Dental Medicine as Examination Services Coordinator. In 2014 she graduated from LMU with a Bachelor of Science in Management and Leadership and in 2016 she earned her Master of Business Administration. Aprile was born and raised in Claiborne County, Tennessee where she lives with her husband and family.

Madlin is a dental assistant with over 30 years of experience in general dentistry. She holds several certifications, including RDA, CDA, Coronal Polishing, Sealants, and most recently an EFDA in restorative from the University of Tennessee Memphis. She specializes in cosmetic procedures and implant dentures. Outside of work, Madlin enjoys spending time with her husband and two sons, as well as tending to her shrubs and flowers.

Brittany has been a Registered Dental Assistant since 2018. Brittany has worked in private practice and in community health care clinics. She holds certifications in sealant placement, radiology, coronal polishing, and nitrous oxide monitoring. Brittany has always had a passion for dentistry and loves how it changes people's lives.  In her free time, you can find her going to concerts, traveling, working out, and spending time with her loved ones. 

Tammy began her dental journey 35 years ago when she graduated from the dental assisting program at Old Dominion University. She has worked in both general dentistry and oral surgery, as well as team lead for military reserve dental exams in anticipation of deployment. She is a native of West Virginia and moved to the Knoxville area in 2020. She has been with LMU College of Dental Medicine since the fall of 2022 and is excited to be working with the dental students. She enjoys hiking in the mountains with her husband and spending time with her family.

Rachel brings five years of experience from working with an insurance company in her hometown in West Virginia. At the end of 2025, she moved to Tennessee to be closer to family and to embrace a new chapter both personally and professionally. Outside of work, Rachel enjoys spending time with her family and caring for her two cats, Kate and Kaleigh. She is excited to join the LMU community and looks forward to using her skills to support students and staff while growing within the university.

Diane holds a Bachelor of Science in Human Services from California State University, Fullerton. She has built a diverse career spanning retail, pharmaceuticals, healthcare, technology, and higher education. Diane lives on ten acres of forestland, where she enjoys spending time outdoors hiking and cycling. When she’s not exploring nature, she loves relaxing with family and friends or getting lost in a good book.

Kylie received her Certificate in Dental Assisting from Lincoln Memorial University in May 2025, officially becoming a Registered Dental Assistant. She is excited to begin her journey as a Clinical Supervisor at LMU. Passionate about patient care and supporting the growth of others in the dental field, Kylie is eager to make a positive impact. Outside of work, she enjoys spending time outdoors on walks and being with her family, friends, and dogs.

Wendi Pursel joined Lincoln Memorial University in 2020 as the PA Program Administrative Coordinator.  She moved to LMU-CDM in 2023 as the Student Service Coordinator and then transitioned into her current position of Director of Career Services.  She is now the primary contact person with the DMD Program for student applications throughout the application and admission process. Ms. Pursel works in the areas of recruiting, admissions, advancement, alumni relations, and event planning, bringing a culture of excellence to each position held. She enjoys working with students, SGA, and helping students navigate the steps to begin their professional journey.  Wendi is a USN Veteran and went to Mountain Empire Community College where she received her Bachelor of Science in Nursing. 

Originally from Ohio, Kathryn lived in Florida from 1978 until 2006, when she and her family moved to Tennessee. She has been a Certified Dental Assistant (CDA) since 1994 and a Registered Dental Assistant (RDA) since 2006. Kathryn has worked in the same dental office in Knoxville for over 19 years and brings a wealth of experience to the LMU College of Dental Medicine.  She has been married to her husband, Rick, for 34 years, and they have two children and three granddaughters. In her free time, Kathryn enjoys cooking, camping in the family RV, and gardening. She is excited to be part of the LMU team.

 

 

Shawn retired from the U.S. Air Force after 20 years of dedicated service in Logistics. Following her military career, she pursued her passion for the arts by earning an undergraduate degree in Digital Photography from the Art Institute and launching her own successful photography business. For the past 17 years, she has lived in Germany, where she continues to blend creativity and discipline in both her personal and professional life. She later earned her master's degree in supply chain management from the University of Tennessee’s Haslam College of Business. In her free time, she enjoys spending quality time with her daughter, her family, and their three beloved dogs.

Courtney is a Registered Dental Assistant and recently graduated from the Dental Staff School of Tennessee. She is very excited to begin her journey working at LMU-CDM. Courtney is originally from New Hampshire, has a grey cat named Pennywise, and loves spending time outdoors with friends and family.

Courtney Richardson serves as a scheduler in the dental clinic, bringing valuable experience as a registered dental assistant. With over a year of hands-on clinical experience, she is certified in both radiology and nitrous oxide administration. Courtney is recognized for her strong organizational skills and commitment to patient-centered care. Outside the clinic, she enjoys quality time with her family and friends.

Stephanie has been a Registered Dental Assistant for more than 30 years, with 25 of those years spent in corporate dentistry. She holds certifications in Radiology, Nitrous Oxide Monitoring, Sealant Placement, and Coronal Polishing. Originally from Germany, Stephanie moved to the United States in 1996, lived in Chicago for nearly ten years, and has called Knoxville home since 2005.

Outside of dentistry, Stephanie owns a small German bakery and has a true passion for cooking. She is married to her husband, Chris, and they share their home with two Yorkies and a 19-year-old cat. Stephanie and Chris enjoy traveling, spending time with friends and family, and making the most of life with their furry companions.

Karen Vickey is a dedicated Scheduling Coordinator with a diverse background in public safety, healthcare, and administrative coordination. She spent 11 years with the Sheriff’s Department specializing in dispatch and criminal analysis, where she honed her skills in organization, communication, and critical decision-making under pressure. Karen also brings valuable healthcare experience from her time at Methodist Medical Center, where she served as a nursing assistant in the ICU and CCU, supporting high-level patient care. Outside of work, she enjoys camping, fishing, and spending quality time with her friends and family.

Cassandra joined LMU as a Clinical Supervisor in April 2025, bringing over a decade of hands-on experience in dentistry and patient care. She earned her dental hygiene license in 2012 after graduating from Lake Superior College in Minnesota, along with certifications in local anesthesia and nitrous oxide administration. She is also certified in sedation monitoring and IV placement. She is passionate about creating a supportive, positive learning environment for students, as well as ensuring compassionate, high-quality care for every patient. Outside the clinic, you’ll likely find Cassandra exploring the outdoors, trying new restaurants, or spending time with family and friends.

 Morgan received her RDA Certificate from the Registered Dental Assistant Course at LMU-College of Dental Medicine in December of 2024. Her background in customer service led her to the dental field, where she loves to help patients of all ages and walks of life. Outside of work, Morgan loves spending time with her husband and two Shih Tzus, Ozzy and Dio.