Any new students who are unsure of their LMU e-mail address should contact the IS Helpdesk to verify your UserID.
The password scheme for new accounts is capital LMU and the first letter of your lastname followed by your 8 digit birthday (for example, if your name was Abraham Lincoln and you were born on February 12, 1809, your username would be abraham.lincoln and your password would be LMUl02121809 – a lower case ‘L’ followed by 02121809).
If we do not have your birth date on file, it is a randomly generated pin that was created in the absence of one. To find out what this is, or if you wish to call and provide your birth date, please call the helpdesk at 423.869.7411 and we will attempt to resolve it for you.
Your Email password is tied to your active directory account. The password change only affects services involved with the active directory account, which includes email, myLMU, WebAdvisor, Blackboard, and logging on to LMU computers and networks.