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Frequently-Asked Questions

Library Service Questions		Research Questions
Are library services free? What services does the library offer? Do I need a password to search the Piper Online Catalog?  No.   Do I need a password to search the library databases? Yes. Why can't I view the Piper Catalog? It doesn't display on my browser. How do I log-in to the library databases? How do I use this library if I attend an extended campus (Knoxville, Cleveland, etc.)?   What is an interlibrary loan?  What is a document delivery? How do I use the TurnItIn.com tool?		How do I find information about ... ? If you're having trouble getting started or if you don't seem to find what you need, please contact our library and we'll gladly set up a reference interview for you.    How do I cite resources? (AMA, APA, MLA)   What's the difference between a magazine article and a scholarly journal article?  What's "peer-reviewed," and how do I find articles from those types of journals?   What's a primary source? What's the difference between an edition and a reprint? Why are your materials in A-Z order, and how do I find info in Library of Congress Classification? What is Boolean? How do I use "and," "or," and "not"?