Information Services
Help Desk >> Support >> SharePoint And Pathway
Getting Started On Pathway
Click on the section that best applies to you:
ActiveX
In the event that you see an ActiveX control on the Information Bar on the top of your internet browser, we ask that you install it. This installation will enable the features within your browser to allow you to see the online status (from Windows Live Messenger) of other users from within the portal.
*Note* – You will continually see this pop-up in Internet Explorer until you install ActiveX
Click on the bar and select to install
Allowing Cookies*Note* – You will continually see this pop-up in Internet Explorer until you install ActiveX
Click on the bar and select to install
It also is important that your browser is set to allow cookies from Pathway. In Internet Explorer select Tools followed by Internet Options. Once you see the pop-up, select the Privacy tab.
Click on the slider to set your cookie settings to medium, and then select OK.
Browser Compatability With SharePoint (Pathway)Click on the slider to set your cookie settings to medium, and then select OK.
Please note that Internet Explorer is the preferred web browser but you may attempt to use others. While using other browsers will work just fine in SharePoint, it will not allow you to use the full extent of the client integration features, which include uploading multiple documents, opening the library using windows explorer, and using the online presence statuses of Windows Live Messenger.
First Time Login Information
Generally the User Names is formatted as firstname.lastname. A user with the name Jane Doe would enter jane.doe as the username. In the case of more than one person having the same first and last name, users will have a number added to the end of their User Name (ex. Jane Doe might be jane.doe24).
If you are attempting to login and cannot, please confirm your username first by going here and selecting the What’s my User ID option.
For any users created after September 9th, 2011, the temporary password is now set to the first letter of your last name followed by your 6-digit date birth date. Ex., If Jane Doe was born on January 5th, 1985 the password would be d010585.
For users created before September 9th, 2011, the temporary password is initially set to your 6-digit birth date. Ex., If Jane Doe was born on January 5th, 1985 the password would be 010585.
If we do not have your birth date on file, it is a randomly generated pin that was created in the absence of one. To find out what this is, or if you wish to call and provide your birth date, please call the helpdesk at 423.869.7411 and we will attempt to resolve it for you.
When you are ready to login, go here and enter the User Name and password that you normally use for campus email and click Log On.
Logging InIf you are attempting to login and cannot, please confirm your username first by going here and selecting the What’s my User ID option.
For any users created after September 9th, 2011, the temporary password is now set to the first letter of your last name followed by your 6-digit date birth date. Ex., If Jane Doe was born on January 5th, 1985 the password would be d010585.
For users created before September 9th, 2011, the temporary password is initially set to your 6-digit birth date. Ex., If Jane Doe was born on January 5th, 1985 the password would be 010585.
If we do not have your birth date on file, it is a randomly generated pin that was created in the absence of one. To find out what this is, or if you wish to call and provide your birth date, please call the helpdesk at 423.869.7411 and we will attempt to resolve it for you.
When you are ready to login, go here and enter the User Name and password that you normally use for campus email and click Log On.
Open a web browser and enter the following URL: https://pathway.lmunet.edu
This should bring you to a similar login screen:
If you are accessing Pathway on a shared computer, select the choice, This is a public or shared computer.
If this is your own personal computer, select the choice This is a private computer.
These choices are for your protection, and based on your selection, will timeout how long the logged in session will continue based on intervals.
Logging OutThis should bring you to a similar login screen:
If you are accessing Pathway on a shared computer, select the choice, This is a public or shared computer.
If this is your own personal computer, select the choice This is a private computer.
These choices are for your protection, and based on your selection, will timeout how long the logged in session will continue based on intervals.
It is important that you logout of the portal when you are finished. In the top-right of the screen where it says “Welcome” you should see a drop down arrow. Click this to choose Sign Out to properly logout of the site.
Click Sign Out.
Navigating The Home PageClick Sign Out.
Once you successfully log on to Pathway, you will be directed to your appropriate home page depending on your primary constituency with LMU.
The home page is provides number of services, including:
WebAdvisor: You can register for classes, check grades, record address changes, check your financial aid and account balances, and make payments online. Logging into Pathway gives you single sign on access to WebAdvisor. Once in WebAdvisor, you can always return to Pathway by clicking on the “Home” tab or on the “Pathway” breadcrumb.
Blackboard: Blackboard is the learning management system for most LMU students. When you click on the Blackboard link, you will be prompted to login to Blackboard. The default password for Blackboard is your six digit date of birth. Once you initially login to Blackboard we recommend you change your password. Blackboard login is not currently part of the Pathway single sign on. Be certain when you leave Blackboard to click the “Logout” button at the top of the Blackboard page and close the Blackboard window.
Announcements, News and Events: LMU announcements, news and events will be posted in Pathway on a regular basis. This will be the primary means of communicating important information on campus and replaces many of the email communications you have been used to receiving in the past.
My Team Sites: Team sites are web pages targeted for a specific group based on a department, official student organization, or an employee business function for collaboration and communication.
My Week: Displays your personal calendar. Click on the date to display details for that date. To enter new calendar items, click on your unread messages to access your “Outlook Web Access”. Click on your calendar in folders to add or modify entries.
My To Do: A list of your personal tasks. Maintain tasks in the same manner as you maintain personal calendar entries. Click on your unread messages to access your Outlook Web Access. Choose the Tasks to access the Tasks list. Click an existing task to edit or choose “New” to add a task.
Setting Up AlertsThe home page is provides number of services, including:
WebAdvisor: You can register for classes, check grades, record address changes, check your financial aid and account balances, and make payments online. Logging into Pathway gives you single sign on access to WebAdvisor. Once in WebAdvisor, you can always return to Pathway by clicking on the “Home” tab or on the “Pathway” breadcrumb.
Blackboard: Blackboard is the learning management system for most LMU students. When you click on the Blackboard link, you will be prompted to login to Blackboard. The default password for Blackboard is your six digit date of birth. Once you initially login to Blackboard we recommend you change your password. Blackboard login is not currently part of the Pathway single sign on. Be certain when you leave Blackboard to click the “Logout” button at the top of the Blackboard page and close the Blackboard window.
Announcements, News and Events: LMU announcements, news and events will be posted in Pathway on a regular basis. This will be the primary means of communicating important information on campus and replaces many of the email communications you have been used to receiving in the past.
My Team Sites: Team sites are web pages targeted for a specific group based on a department, official student organization, or an employee business function for collaboration and communication.
My Week: Displays your personal calendar. Click on the date to display details for that date. To enter new calendar items, click on your unread messages to access your “Outlook Web Access”. Click on your calendar in folders to add or modify entries.
My To Do: A list of your personal tasks. Maintain tasks in the same manner as you maintain personal calendar entries. Click on your unread messages to access your Outlook Web Access. Choose the Tasks to access the Tasks list. Click an existing task to edit or choose “New” to add a task.
From any list item (announcement, news or event), click on “Alert Me” to begin to set your preferences. After that you can click on the “Welcome [User Name] link on the top left of the Pathway home screen to set or edit email alerts for your selected items (announcements, events, news, etc.).
Team and Information Site RequestsSupport And Troubleshooting
Click the question that best applies to you:
I'm receiving a constituency error, what do I do?
In the event that you are receiving a constituency redirection error, please contact the Help Desk and let them know that
you are receiving the message. Please be able to either provide your Colleague ID or the login that you used to attempt to login to Pathway with.
How do I set up my email web part?
If you have just had your account created, you will need to login to your mailbox separate from Pathway first to ensure the following steps will work.
Students can access email from here. For email services for faculty and staff, please use the link for the new version of OWA 2010 provided here. If this does not work for you, try the mail link here.
Once you have logged into your mailbox at least once, perform the following steps:
1. From your home landing page, configure your mail web part by selecting the “Enter your credentials” link.
2. When you see the Provide Exchange Account Information page, provide the same username and password you used to login to Pathway and click OK.
After you provide the credentials, your unread messages web part should be configured. Pathway notifies you of the number of unread messages you have in your LMU email. Click the “unread messages” link to access your Inbox. To close the email client, simply close the window that opens up when you open it.
3. When you see the Provide Exchange Account Information page, provide your username and password and click OK.
After you provide the credentials, your unread messages web part should be configured. Pathway notifies you of the number of unread messages you have in your LMU email. Click the “unread messages” link to access your Inbox. To close the email client, simply close the window that opens up when you open it.
You should something similar if done correctly.
In the event this does not work, please contact the Help Desk.
I'm getting access denied when logging in, what do I do?Students can access email from here. For email services for faculty and staff, please use the link for the new version of OWA 2010 provided here. If this does not work for you, try the mail link here.
Once you have logged into your mailbox at least once, perform the following steps:
1. From your home landing page, configure your mail web part by selecting the “Enter your credentials” link.
2. When you see the Provide Exchange Account Information page, provide the same username and password you used to login to Pathway and click OK.
After you provide the credentials, your unread messages web part should be configured. Pathway notifies you of the number of unread messages you have in your LMU email. Click the “unread messages” link to access your Inbox. To close the email client, simply close the window that opens up when you open it.
3. When you see the Provide Exchange Account Information page, provide your username and password and click OK.
After you provide the credentials, your unread messages web part should be configured. Pathway notifies you of the number of unread messages you have in your LMU email. Click the “unread messages” link to access your Inbox. To close the email client, simply close the window that opens up when you open it.
You should something similar if done correctly.
In the event this does not work, please contact the Help Desk.
If you are receiving an access denied message from Pathway, your account more than likely needs to be added to it. Please contact the Help Desk and notify them that you need to be added to Pathway. Please be able to either provide your Colleague ID or the login that you used to attempt to login to Pathway with.
It keeps telling me to change my password!
If you have been prompted continually to change your password and it seems to never go past it, please contact the Help Desk and we will check your account to resolve it. Please be able to either provide your Colleague ID or the login that you used to attempt to login to Pathway with.
Does my e-mail password change when I change my other LMU account passwords?
Your e-mail password will only change when you change your network password. Changing your WebAdvisor or
Blackboard password does not change your e-mail password.
Every time I login, it keeps coming back to the login screen!
Some Internet Explorer users may encounter the following situation: When attempting to login to a SharePoint site, the system asks them to provide their username and password repeatedly until eventually displaying a page saying that they do not have permission to access the page.
To work-around this problem, users need to turn of Integrated Windows Authentication in Internet Explorer.
1. In Internet Explorer, click on the Tools button, then choose Internet Options.
2. Click on the Advanced tab.
3. In the list of options displayed, scroll down to Security section.
4. Clear the Enable Integrated Windows Authentication option.
5. Click OK.
6. Close and restart Internet Explorer.
You should now be able to login to SharePoint sites.
1. In Internet Explorer, click on the Tools button, then choose Internet Options.
2. Click on the Advanced tab.
3. In the list of options displayed, scroll down to Security section.
4. Clear the Enable Integrated Windows Authentication option.
5. Click OK.
6. Close and restart Internet Explorer.
You should now be able to login to SharePoint sites.
