Direct Stafford Loans

Welcome to the Direct Stafford Loan page for LMU. To proceed with the online process, please follow the steps below:
  1. Go to and complete Federal Direct Stafford Loan entrance counseling.  Have your current PIN available or setup a PIN in order to sign in.  Once logged in, click on “Complete Entrance Counseling” to begin the process.  If this is the first time you have received a loan at LMU, you must complete online entrance counseling to advise you of your borrower rights and responsibilities.  For assistance with this process, you may contact Direct Loans at 1-800-848-0979.
  2. Go to and complete the Electronic Master Promissory Note (eMPN). You will need to sign in and then click on “Complete Master Promissory Note.”  This will direct you to the “MPN Type Selection” page.  Choose “Subsidized/Unsubsidized” and proceed.  For assistance with this process, you may contact Direct Loans at 1-800-557-7394.

    NOTE: LMU must receive confirmation of both your entrance counseling and Master Promissory Note before a loan will be certified and available for use toward enrollment expenses.
Please note that confirmation from this process will be sent to LMU by the Department of Education.

Direct Loan Technical Assistance (PDF)

Contact Us

If you have any questions regarding financial aid, please contact our office. Financial aid counselors are assigned to students based on the first letter of the student's last name.

Front Desk: 423.869.6336

(A-F) Jonah Scent: 423.869.6274 or 1.800.325.0900, ext. 6274
(G-M) April Disney: 423.869.6491 or 1.800.325.0900, ext. 6491
(N-Z) Chad Robbins: 423.869.6824 or 1.800.325.0900, ext. 6824