• MGMT 497
    Management Seminar --     Total Quality Management
    Spring 2005     
    Instructor:   Gary D. Gibson  Telephone:  589 2145 Ext--2043

Office:  Room 226, Newman Hall--Southeast Community College
	 
E-Mail: gary.gibson@kctcs.edu

OFFICE HOURS:  Monday-Wednesday-Friday 9:00 a.m. -- 10:30 a.m. 
Monday-Wednesday-Friday 1:30 p.m. -- 3:00 p.m. 
Tuesday-Thursday 9:00 a.m. -- 10:00 a.m. 
Tuesday-Thursday 1:30 p.m. -- 2:30 p.m.

    Semester, Days, Time, and Meeting Place:

    Spring 2005--W 4.00 p.m. -- 7.45 p.m.

    Prerequisites:

    MGMT 300, 320, 330; MKTG300.  As needed

    Textbook and Other Materials:

    Evans, J. R., & Dean, Jr., J. W.(2003). Total Quality: Management, Organization and Strategy. Thompson--Southwestern

    Covey, S. R. (2003). The 7 Habits of Highly Effective People.

    Course Description:    Concepts of quality management and how to become personally effective will be  studied in a seminar setting.  

     Course Format: The basic format for class will be primarily lecture, demonstration, problem solving and hands on computer exercises.  A number of computer problems and exercises will be assigned throughout the semester.   

     Cognitive Objectives: The student should be able to demonstrate the following competencies:

    		 To have a basic understanding of becoming effective.
    To familiarize students with the basic principles and methods associated with total quality.
    To show students how these principles and methods have been put into effect in a variety or organization.
    General Education Competencies - Specific Competencies/Evaluation: Writing: To communicate effectively using standard written English. Students will be expected to answer essay test questions. In addition, students will be required to write an essay or term paper.
    Reading: To analyze, summarize, and interpret a variety of reading materials. Exams are based on classroom lecture and discussion as well as required reading in the text. The nature of management requires an the analyzing, summarizing and interpretation of required reading material.
    Integrated Learning: To think critically and make connections in learning across the disciplines. Students are expected to integrate facts and critically apply these through data analysis, theory application, interpretation of information and problem solving. This will be evaluated through scheduled tests and classroom discussion.
    Creative Thinking:  To elaborate upon knowledge to create new thoughts, processes and/or products. Students are expected to think creatively from information presented in the classroom and from research done in the library. This will be evaluated as a part of scheduled tests and the one term paper.
    Ethics/Values:To demonstrate an awareness of ethical considerations in making value choices. Students should become aware of ethical considerations in both general and business issues. They are expected to take responsibility for and show commitment to their studies and to understand the consequences of serious unethical behavior such as cheating or copyright infringement.

    Method of Evaluation and Grading: Methods of evaluation will include (4 primarily objective type tests (multiple choice/true- false), 10 on-line quizzes, 20 in-class exercises and 4 case applications. 2  On-line quizzes cannot be made up.

    The final grade will be determined according to the following table:

    Method of Evaluation
    Two  Tests (200 points each) 400 points
    Case Applications (50 points each) 300 points
    Class Attendance  300 points

    Grading Scale
    900 - 1,000 = A
    800 - 899 = B
    700 - 799 = C
    600 - 699 = D
    Below 600 = E

     

    Attendance Policy: It is the belief of the instructor that performance is directly related to class attendance and participation. Failure to attend and participate will result in reduced performance.  Remember 10% (100 points) of the grade comes from attendance.

    Testing: Four primarily objective type tests (multiple choice/true-false)  . Each test may also include 1 or 2 short answer questions. On test dates, students are required to attend. No make-up test will be given without prior approval of the instructor.

    Term Paper: NO TERM PAPER REQUIRED