Semester:             Spring 2004                                                                                                                                         Version:  (01/15/04)

Course:                 MGMT 320 Organizational Behavior [Harrogate]

Time:                     Tuesday 6:00 – 8:45 p.m.

Room:                    DB 310

Instructor:            Melinda G. Hickman, J.D. Office:                    DB 317

                                                                                                Telephone:            423-869-6264

                                                                                                E-Mail:                   ozlaws63@yahoo.com OR hickmanm@lmunet.edu

                                                                                                Webpage:              http://sharepoint.lmunet.edu/hickmanm

 

Description:         Organizational interactions affecting individual behavior and organizational performance.  Topics include worker attitudes, motivation, leadership, communication, conflict, conflict resolution, culture, climate, structure, team dynamics and organizational development.  3 credit hours.

 

Prerequisite:        MGMT 300 Management Theory and Applications

 

Goals:                    This class will help students to develop a level of understanding of

·         individual behavior within the context of organizations

·         group behavior within the context of organizations

·         worker attitudes and motivation within the context of organizations

·         leadership and communication within the context of organizations

·         conflict and conflict resolution within the context of organizations

·         organizational culture, climate and structure

·         team dynamics within the context of organizations

·         organizational development

·         the U.S. organization in the global context

As well as a level of practice experience in

·         working in small groups

·         informal and/or formal presentations

 

Text:                       Fundamentals of Organizational Behavior, 2nd Ed., Andrew J. DuBrin, Southwestern-Thomson Learning, 2002.

                                Organizational Behavior Experiences and Cases, 6th Ed., Marcic, Seltzer, and Vaill, Southwestern-Thomson Learning, 2001.

 

Materials:             24 Days:  How Two Wall Street Journal Reporters Uncovered the Lies that Destroyed Faith in Corporate America, Smith and Emshwiller, Harper-Collins, 2003.

                                What Went Wrong at Enron:  Everyone’s Guide to the Largest Bankruptcy in U.S. History, Wiley, 2002.

 

Re Disability:       “Any student with a disability requiring accommodation(s) should make an appointment with the Vice President for Student Affairs (423-869-6393) to discuss specific needs.”

Academic

Integrity:               “It is the aim of the faculty of Lincoln Memorial University to foster a spirit of complete honesty and a high standard of integrity.  The attempt of any student to present as her/his own any work which he/she has not honestly performed is regarded by the faculty and administration as a very serious offense and renders the offender liable to severe consequences and possible suspension:

1.        Cheating:  dishonesty of any kind on examinations or written assignments, unauthorized possession of examination questions, the use of unauthorized notes during an examination, obtaining information during an examination from another student, assisting others to cheat, altering grade records, or illegally entering an office are instances of cheating.

2.        Plagiarism:  offering the work of another as one’s own without proper acknowledgment is plagiarism; therefore, any student who fails to give credit for quotations or essentially identical material taken from books, magazines, encyclopedias, web sources or other references works, or from the these, reports, or other writing of a fellow student has committed plagiarism.”

 

Plagiarism:          Anti-plagiarism software licensed by Lincoln Memorial University for faculty use may be used to evaluate writing assignments in this class.

Grading:                                                                                A             95-100                                     A-           90-94

                                B+           88-89                                       B             85-87                                       B-            80-84

                                C+           78-79                                       C             75-77                                       C-            70-74

                                D+           68-69                                       D             65-67                                       D-            60-64

                                                                                                F              0-59

Requirements:     Attendance           5%                         Participation          20%                        Homework             20%

                                Cases                     20%                        Readings               10%                        Examinations         25%

 

Schedule:             

Date

Discussion

Assigned

DUE

 

DuBrin Text [normal font]                   Marcic Text [bold font]

 

 

 

01/13

Introduction, Questions, Expectations

Read:  Chapter 1

Discussion:  Chapter 1

Definitions:  Chapter 1

Case Problem:  Chapter 1

Prepare Cases: Chapter 1

Read:  Chapter 2

Definitions:  Chapter 2

Discussion:  Chapter 2

Case Problem:  Chapter 2

Prepare Cases:  Chapter 2

 

01/20

Chapter 1: The Nature and Scope of Organizational Behavior; Chapter 2:  Individual Differences, Mental Ability, and Personality

Read:  Chapter 3

Definitions:  Chapter 3

Discussion:  Chapter 3

Case Problem:  Chapter 3

Prepare Cases:  Chapter 3

Prepare Cases:  Chapter 4

Prepare Cases:  Chapter 22

Discussion:  Chapter 1

Definitions:  Chapter 1

Case Problem:  Chapter 1

Cases:  Chapter 1

Definitions:  Chapter 2

Discussion:  Chapter 2

Case Problem:  Chapter 2

Cases:  Chapter 2

01/27

Chapter 3:  Learning, Perception, Attitudes, Values, and Ethics

Read:  Chapter 4

Definitions:  Chapter 4

Discussion Chapter 4

Case Problem:  Chapter 4

Prepare Cases:  Chapter 19

Prepare Cases:  Chapter 14

Definitions:  Chapter 3

Discussion:  Chapter 3

Case Problem:  Chapter 3

Cases:  Chapter 3

Cases:  Chapter 4

Cases:  Chapter 22

Case Write Up:  Chap. 1

Case Write Up:  Chap. 2

02/03

Chapter 4:  Individual Decision Making and Creativity

Read:  Chapter 5

Definitions:  Chapter 5

Discussion:  Chapter 5

Case Problem:  Chapter 5

Prepare Cases:  Chapter 5

Reading Assignment #1

Reading Assignment #2

Definitions:  Chapter 4

Discussion Chapter 4

Case Problem:  Chapter 4

Cases:  Chapter 19

Cases:  Chapter 14

Case Write Up:  Chap. 3

Case Write Up:  Chap. 4

Case Write Up:  Chap. 22

02/10

Chapter 5:  Foundation Concepts of Motivation

Read:  Chapter 6

Definitions:  Chapter 6

Discussion:  Chapter 6

Case Problem:  Chapter 6

Prepare Cases:  Chapter 6

Definitions:  Chapter 5

Discussion:  Chapter 5

Case Problem:  Chapter 5

Cases:  Chapter 5

Case Write Up:  Chap. 19

Case Write Up:  Chap. 14

02/17

Chapter 6:  Motivational Methods and Programs

Read:  Chapter 7

Definitions:  Chapter 7

Discussion:  Chapter 7

Case Problem:  Chapter 7

Prepare Cases:  Chapter 7

Prepare Cases:  Chapter 10

Definitions:  Chapter 6

Discussion:  Chapter 6

Case Problem:  Chapter 6

Cases:  Chapter 6

Case Write Up:  Chap. 5

02/24

Chapter 7:  Conflict, Stress, and Well-Being

 

Definitions:  Chapter 7

Discussion:  Chapter 7

Case Problem:  Chapter 7

Cases:  Chapter 7

Cases:  Chapter 10

Case Write Up:  Chap. 6

03/02

Midterm Examination, Chapters 1-7

Read:  Chapter 8

Definitions:  Chapter 8

Discussion:  Chapter 8

Case Problem:  Chapter 8

Prepare Cases:  Chapter 13

 

 

03/09

Chapter 8:  Interpersonal Communication

Read:  Chapter 9

Definitions:  Chapter 9

Discussion:  Chapter 9

Case Problem:  Chapter 9

Prepare Cases:  Chapter 8

Definitions:  Chapter 8

Discussion:  Chapter 8

Case Problem:  Chapter 8

Cases:  Chapter 13

Case Write Up:  Chap. 7

Case Write Up:  Chap. 10

03/16

Chapter 9:  Group Dynamics and Teamwork

Read:  Chapter 10

Definitions:  Chapter 10

Discussion:  Chapter 10

Case Problem:  Chapter 10

Prepare Cases:  Chapter 11

Prepare Cases:  Chapter 12

Definitions:  Chapter 9

Discussion:  Chapter 9

Case Problem:  Chapter 9

Cases:  Chapter 8

Case Write Up:  Chap. 13

03/23

Spring Break – No class

 

 

03/30

Chapter 10:  Leadership in Organizations

Read:  Chapter 11

Definitions:  Chapter 11

Discussion:  Chapter 11

Case Problem:  Chapter 11

Prepare Cases:  Chapter 9

Definitions:  Chapter 10

Discussion:  Chapter 10

Case Problem:  Chapter 10

Cases:  Chapter 11

Cases:  Chapter 12

Case Write Up:  Chap. 8

Reading Assignment #1

04/06

Chapter 11:  Power, Politics, and Influence

Read:  Chapter 12

Definitions:  Chapter 12

Discussion:  Chapter 12

Prepare Cases:  Chapter 16

Definitions:  Chapter 11

Discussion:  Chapter 11

Case Problem:  Chapter 11

Cases:  Chapter 9

Case Write Up:  Chap. 11

Case Write Up:  Chap. 12

04/13

Chapter 12:  Organization Structure and Design

Read:  Chapter 13

Definitions:  Chapter 13

Discussion:  Chapter 13

Case Problem:  Chapter 13

Prepare Cases:  Chapter 17

Prepare Cases:  Chapter 18

Definitions:  Chapter 12

Discussion:  Chapter 12

Cases:  Chapter 16

Case Write Up:  Chap. 9

04/20

Chapter 13:  Organizational Culture and Change

Read:  Chapter 14

Definitions:  Chapter 14

Discussion:  Chapter 14

Case Problem:  Chapter 14

Read:  Chapter 15

Definitions:  Chapter 15

Discussion:  Chapter 15

Case Problem:  Chapter 15

Prepare Cases:  Chapter 20

Prepare Cases:  Chapter 21

Definitions:  Chapter 13

Discussion:  Chapter 13

Case Problem:  Chapter 13

Cases:  Chapter 17

Cases:  Chapter 18

Case Write Up:  Chap. 16

04/27

Chapter 14:  The Learning Organization and Knowledge Management

Chapter 15:  Cultural Diversity and International Organizational Behavior

 

Definitions:  Chapter 14

Discussion:  Chapter 14

Case Problem:  Chapter 14

Definitions:  Chapter 15

Discussion:  Chapter 15

Case Problem:  Chapter 15

Cases:  Chapter 20

Cases:  Chapter 21

Case Write Up:  Chap. 17

Case Write Up:  Chap. 18

Reading Assignment #2

05/04

Final Examination, Chapters 1-15

 

Case Write Up:  Chap. 20

Case Write Up:  Chap. 21