Semester: Spring 2006
Course: MKTG 300 – MARKETING
THEORY
Time: Tuesday & Thursday 11:00 – 12:15 PM
Revised: 1/3/06
Instructor: Donald J. McCarren, Ph.D. Office: DB 320
Telephone: 423-869-6450
Fax: 865-458-8029
E-Mail: anoulap65@aol.com
Office
Hours: T 10
– 11 AM, 2:30 – 4 PM
TH
10 – 11 AM, 2:30 – 4 PM
MWF 10 – 12 PM By Phone (865) 458-2751
By
Appointment
Text: Essentials of Marketing (5th Edition),
Charles W. Lamb, Joseph F. Hair, Carl McDaniel, Thomson Southwest, Copyright
2006. ISBN: 032431664X
Course Perspective:
The course focuses on the elements of
the marketing process which combine to form a cohesive plan designed to create
customer satisfaction. In achieving this
objective, we will explore the challenges and opportunities in the New Economy
which include:
·
A shift in market power to customers.
·
Increased global competition.
·
Massive increase in product choices.
·
The rise of the internet as a major marketing vehicle.
·
Shifting perceptions of value.
·
Shortened product life cycle.
·
Increasing demand for innovation.
·
Extraordinary competition for “Share of mind”.
·
Little real differences between competing products.
·
Establishing sustainable comparative advantage.
Course Objectives:
The major objective of this
course is to develop a thorough understanding of the elements needed to produce
a cohesive strategic marketing plan, its execution and the metrics needed to
measure its effectiveness in achieving organizational goals but also as a tool
to build long-term customer relationships.
A secondary objective is to gain an
appreciation for the continuing evolution in market needs/wants, the creation
of new market segments, the role of internal and external forces on target
markets all suggesting a continuous demand for fresh information and analysis.
A third objective is to gain a basic
understanding of the underlying financial issues and how they influence
marketing decisions.
And lastly, to establish the role of
the marketing function within the enterprise as an extension of the corporate
mission, vision and objectives.
Course
Structure:
This
course will be highly interactive based on information in the textbook,
marketing exercises in class, case studies and the
term project.
The
term project will be undertaken by teams and will culminate with a 30 minute
oral presentation and a fully developed
type-written marketing plan.
Each
element of the marketing plan will be developed in the classroom supplemented
by appropriate readings.
Each
team will collect competitive marketing materials and create a detailed
analysis of the promotional message, target or market
segment, promotional spending trends and marketing mix. Financial data will also be useful. This information
will be presented as both a separate team report and incorporated into the
final marketing plan.
In
addition to the above, there will be a Mid-Term Exam based upon a prepared
study guide containing approximately 20
essay questions. Four or five of these
essay questions will be chosen from the study guide to create
the Mid-term Exam. A similar procedure
will be followed for the creation of the Final Exam.
There
will also be a case study designed to illustrate the application of specific
marketing principles and to introduce the student to the case study
method.
Course
Requirements:
Attendance
Counts – If attending class is a problem for YOU – Don’t take this
class. Lack of on-time attendance will
count against you. Similarly, if you leave
before the class is over, YOU will be counted absent.
Assignments
– MUST be turned in on the date assigned.
YOU are responsible to get notes, handouts, assignments and
other course requirement from your classmates.
Class
Participation –One of the goals of this course is to provoke questions,
creative thought and to provide a forum for
multiple points of view.
Tests –
will be given at the Mid-Term and end of the semester and likely be in the form
of essay style questions. The
goal is to give YOU an opportunity to express your ideas and understanding of
the issues involved.
There will be a
heavy reliance on case studies to reinforce and expand upon the course work
presented.
The Oral
Presentation of the term project and the written preparation will represent a
significant part of your final grade.
You should
arrive at class meetings on time to avoid disrupting the class. Cell phones, pagers, or PDAs should be turned
off before entering the classroom. No unauthorized
guests, including children, are allowed during class. Working on
assignments from other courses or studying for other exams, reading outside
materials unrelated to the course, talking
with fellow students during lectures, sleeping in class, and any other
disruptive behavior(s) is(are) not permitted.
Grading: Grading for this course is as follows:
Attendance &
Participation 10%
Mid-Term Exam 20%
Case Study 10%
Competitive
Analysis 10%
Team Project:
Oral
Presentation 15%
Written
Presentation 15%
Final Exam 20%
NOTE: Any student with a disability
requiring accommodation(s) should make an appointment with the Vice President
for Student Affairs
(423-869-6393) to discuss specific
needs.
NOTE: Academic Integrity (from LMU
Undergraduate Catalog 2003-2004)
It is the aim of the faculty of
Cheating: dishonesty of any kind on
examinations or written assignments, unauthorized possession of examination questions,
the use of unauthorized notes during an examination, obtaining information
during an examination from another student,
assisting others to cheat, altering grade records, or illegally entering an
office are instances of cheating.
Plagiarism: offering the work of
another as one’s own without proper acknowledgement is plagiarism; therefore, any
student who fails to give credit for quotations or essentially identical
material taken from books, magazines, encyclopedias,
web sources, or other reference works, or from the
themes, reports, or other writing of a fellow student has
committed plagiarism.
Instructor Policy on Academic Integrity:
Any assignment found to violate the
above university policy will be considered an F
without the possibility of make-up opportunities. Continued violations will result in an F for the
course.
The instructor
reserves the right to make adjustments to this syllabus.