Blackboard Support

What Is Blackboard?

Lincoln Memorial University (LMU) uses Blackboard as its Course Management System for online learning. Please review the following information as it will assist you with Blackboard access and will help you become familiar with Blackboard.

Tip: Use Compatibility View in IE9 With Blackboard

Some functions in Blackboard might not work properly in Internet Explorer 9. If you have already downloaded IE 9, you should turn on the Compatibility View when using Blackboard.

We have found that there are some issues with the latest version of Firefox (7.0.1 and above) and with Internet Explorer 9 and the version of Blackboard Learn that we are currently using. We recommend using Internet Explorer 9 in Compatibility View for the best results at this time. We will continue to monitor the situation and will make further recommendations as other options are found.

How to use Compatibility View in Internet Explorer 9

Websites that were designed for earlier versions of Windows Internet Explorer might not display correctly in Internet Explorer 9. However, you can often improve how a website will look by using a feature called Compatibility View.

When you turn on Compatibility View, the website you're viewing will be displayed as if you were using an earlier version of Internet Explorer.

If Internet Explorer recognizes a webpage that isn't compatible, you'll see the Compatibility View button on the Address bar. To turn Compatibility View on, click the Compatibility View button to make the icon change from an outline Picture of the Compatibility View button (off) to a solid color Picture of the Compatibility View button (on).

From now on, whenever you visit this website, it will be displayed in Compatibility View. However, if the website receives updates to display correctly in the current version of Internet Explorer, Compatibility View will automatically turn off.

Blackboard Mobile Application

The Blackboard Mobile application is now available for LMU faculty and students.

Click here to go to the Blackboard web site to download the application for your device.

The current list of supported devices are:

Here are some of the things you can do with Blackboard Mobile Learn:


Assignment due? Class cancelled? This is the place where instructors go to post the news students need to know. Students have instant, on-the-go access to the latest announcements, and instructors can post announcements anywhere, anytime.


The Discussion Board is a key course communication tool for engaging students and promoting learning. It's the place students ask and answer questions, and where instructors can respond to one student for the benefit of all. With Blackboard Mobile Learn, instructors and students can review and post to threaded discussions, as well as create new threads, all while on the go.


Want to know how you did on the midterm or your last homework assignment? Students can view their grades right here.


Read blog posts and interact with classmates by posting comments on their blogs or responding to comments on your own.


Help students track and manage the progress of various tasks, from turning in homework assignments to reminders to pick up a midterm or purchase a textbook. Tasks allow students to mark when they've started a project, when it's in progress, and when complete.


Wondering who's in your class? With the class roster, you can quickly see your full class list, making organizing study groups a whole lot easier.


Students can access music, videos and images uploaded by their instructors and experience directly from their mobile devices using the appropriate media-specific software.


Read and reflect on your Journal posts and those of your classmates. Both students and instructors can comment on Journals.

How Do I Access Blackboard?

Accessing Blackboard:

1. Obtaining Your User ID: To obtain your User Name, go to WebAdvisor and select the choice What's My User ID.

2. After obtaining your User Name: Proceed to Blackboard to sign in.

3. Initial Password: For any users created after September 9th, 2011, the temporary password is now set to the first letter of your last name followed by your 6-digit date birth date. Ex., If Jane Doe was born on January 5th, 1985 the password would be d010585.

For users created before September 9th, 2011, the temporary password is initially set to your 6-digit birth date. Ex., If Jane Doe was born on January 5th, 1985 the password would be 010585.

If we do not have your birth date on file, the system randomly generates a pin. To obtain your pin, please call the help desk at 423.869.7411.

How Do I Change My Blackboard Password?

To Change Your Blackboard Password:

1) Go to

2) Provide your Username and initial Password and select Login.

3) Once you are logged in, select the Personal Information from the widget on the left

4) Once you are on the Personal Information screen, select Change Password

5) Provide a new password and click Submit to change the password.

So What Do I Do Once I Am Logged In?

Getting Started In Your Courses:
  • The Welcome page displays a list of courses entitled My Courses. All courses you are currently enrolled will be displayed in this area.
  • Click on the course link you wish to enter.
  • First take time to review announcements and faculty contact information.
  • Next explore the additional content areas in the left navigation bar.
  • If you are not sure of how to begin work in your course, send your instructor a message.
  • If you are experiencing difficulty logging into Blackboard, contact the Help Desk and let them know the issue are experiencing and we will gladly assist in any way possible.